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| Facebook Blog |
Facebook Security – Getting hacked, phished, or locked out of your account can be frustrating. We’re here to help you avoid making the mistakes that lead to those headaches. Continue reading to understand the importance of account security and learn what to watch out for the next time you receive a suspicious message.
I Got Hacked. What Should I Do?
Secure Your Account
Go to Settings/Security.
Log out of all sessions (under “where you’re logged in”).
Change your password.
If you don’t have it, turn on two-factor authentication.
Turn on every “extra security” option you can.
Go to facebook.com/hacked and follow the prompts.
Submit A Ticket
Go to fb.gg/support.
Follow the steps to submit a ticket.
Do not create another account and try to add yourself as an admin. Having two accounts may cause additional problems.
Do not login using someone else’s account to stream. This could potentially put their account at risk of shut down.
Once your account is back, log in and check out the payout and page settings, to ensure everything is set up correctly and nothing has been changed.
Improve Account Security
Change your password regularly.
Use a strong password:
A huge long string of numbers, letters and special characters, or
A long passphrase made of random words (that you can remember)
Use a Password Manager — and make sure the password for that is secure too!
Set up two-factor authentication
What Happens When Someone Gains Access to Your Account
If someone gains access to your Facebook account, they can:
Delete your Page, or get it banned by Facebook for content.
Alter your payout details, and could potentially take your money. (We have a 10-day hold automatically applied whenever payout details are changed for this reason).
Get your personal profile banned (permanently) for content.
Always remember that we do not:
Tag you from Pages.
Message you on Messenger.
Send you emails asking you to login.
The only way we would try to reach you would be through support inbox and emails under Settings/Security.
It’s important to understand the various ways your account could be compromised. Continue reading to find out what they look like.
Hacking vs. Phishing
Hacking, generally, is attempting to gain access to your account(s) via some method like password cracking, etc.
Phishing is similar to hacking – they want access to your account – but with phishing, they’re trying to trick you into handing over your password, usually by logging into a fake site.
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How to Recognize an Attempt to Phish or Hack You
Check web addresses. Anything that does not go to a Facebook.com address is fake.
Ignore “official looking” language. Oftentimes, hackers will use language to trick you. For example, “https://facebookguidelines.github.io/case/…”
Watch for bad grammar and spelling mistakes.
What Is Social Engineering?
Social engineering is an attempt to get you to do something via a “too good to be true” type of scam. This involves the scammer contacting you and pretending to be someone they are not.
The goal of the scam is gaining access to your Business Manager account. Business Manager allows companies to give access to advertising agencies who spend money to run ads. Access to a Business Manager is equivalent to handing over your Page. This is important to note because once someone has access to your Business Manager account, they can place ads on your Page without ever having to go through you.
What About Paid Sponsorships?
If you are approached by someone who is interested in sponsoring you, make sure they provide a contract. If they refuse, don’t proceed. Please note that sponsors do not need access to your Page via Business Manager. You may want to give them analytics access after a contract is finalized.
Sorce – Facebook Gaming
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